Manish Kumar

Dallas, Texas                                                  Cell - (732)856 3494       mailmanish@ymail.com

 

Summary

·         A results oriented telecom networking software professional with 14 years of solid technical, pre-sales and project/product management experience.

·         Experience working on AT&T Service Assurance Systems – Performance and Fault Management for Mobility (LTE rollout), VoIP, UVERSE networks.

·         Experience in telecom industry having worked in networking, telecommunications and wireless products’ software development, testing and quality assurance.

·         Experience of working with OEM manufacturers (Nokia, Sony-Ericsson, Samsung, ZTE, Blackberry, Novatel Wireless, Sierra Wireless, Cisco, LG, Motorola, HTC, Siemens), Test Equipment Manufacturer (Aeroflex, R&S), Service Providers (British Telecom, Telstra, AT&T, Verizon) and supporting their customers.

·         Experience of working with 3GPP protocols Test and Measurement products companies.

·         Experience managing complex projects requiring coordination across multiple business lines/organizations.

·         Effective in understanding the business needs and create detail specifications to develop and test complex telecommunications capabilities and operations support systems for network fault
management and service assurance for LTE networks

·         Fully understand the software development life cycle (SDLC) and Software Test Life-cycle process.

·         Expert in design and development test plans, test scenarios, test cases and execution of test cases for various phases - Integration, System, Acceptance, Regression, UAT and E2E tests.

·         Experience of working on (GSM/GPRS/EDGE/UMTS/HSPA/LTE) wireless networks/technologies Layer 1, Layer 2, and Layer 3; APIs, Application Layers, Scripts, 3GPP Test Specifications.

·         Part of working group competing with other vendors for IT project outsourcing and IT project transition from other competitors.

·         Serve as a technical resource for business teams to help define, estimate, and propose solutions for business opportunities

·         Prepare and deliver presentations of system architecture, functionality, and process flows to the business people.

·         Work with development, infrastructure, test, and production support teams to ensure proper implementation of OSS solution.

·          Work collaboratively under stressful situations on multiple projects, support different timezone projects, meet tight deadlines and deliver high quality services.

·         Experience in shell scripting and Perl scripting on UNIX/Solaris

·          Knowledge of RTP, RTCP, SIP, BGP

 

Technical Skills and Background
Telecom Inventory, Order Management Systems, Service Delivery Systems, Performance Management Systems, Fault Management Systems, Ticketing Systems – NDR, Granite, GCP, HP Openview, BMC SMARTS, BMC Remedy, Netcool Omnibus, SNMP, TL1, UNIX, XML, OSS Applications and Systems, Clarify CRM Apps, Siebel CRM Apps, NOC Experience.

 

 

 

Technology/Protocols

GSM, GPRS, EGPRS, UMTS, HSDPA, HSUPA, MediaFLO, LTE, TCP/IP, SIP, H.323, VoIP, IMS, SOAP, Sockets

Programming Languages

Microsoft Visual C# .Net, Visual C++ 6.0, Visual Basic 6.0, C, VB Script, TTCN2 v4.5, Sax Basic, Perl, Shell Script, SED, AWK, Java, TCL/TK, XML, PL/SQL, TTCN

Hardware
3G RF Modem, Commercial Fax data modems, Encryption-Decryption Card, GSM/GPRS/EDGE/UMTS/HSDPA Base Station Emulators, Rhode & Schwarz CRTU-W (UMTS/WCDMA system emulator), Rhode & Schwarz CRTU-G (GPRS system emulator), Rhode & Schwarz CMU-200 (Multimode Radio Communication Tester), RF Attenuators, Telstra Australia wireless devices [Qualcomm chipsets, Nokia chipsets, Ericsson chipsets], Attenuators, Splitters and Combiners, Rhode & Schwarz Exciters, Thales Exciters, Cisco Routers 7750/7609, ALU MSN Routers, eNodeB, MME, HSS, PCRF, SIAD, MSN

Operating Systems - MS Windows 2000/NT/XP/Servers, Sun Solaris, Red Hat Linux

Tools – Source Controls – MS Visual SourceSafe 6.0, Rational ClearCase 2003, Perforce Win 2007

UML Modelling - Rational Rose 2003

Development IDE - Microsoft Visual Studio 6.0, Microsoft Visual Studio .Net 2003, Java Eclipse

Database Connectivity - SQL Developer, Toad

Sniffers - Ethereal/Wireshark, TCPDump, Open Sources

Automation Framework - ADEX Behavior Modeling Framework, Nokia Phoenix Automation, QTP Automation, Silk Test, MIMIC SNMP Simulator, ASIA (Device Automation framework), SOAPUI, Load Runner

Test Management - HP Quality Center 12.0, SilkCentral Test Manager, Jira

Diagnostic Tools - Qualcomm CAIT mobile diagnostic tool, Qualcomm QXDM mobile diagnostic tool, QPST, TEMS mobile diagnostic tool

Network/Fault Management Systems - Qualcomm  MediaFLO NMS, Netcool Suite (Event List, Administrator), HP Openview, AT&T PMOSS, AT&T GFP, BMC SMARTS, Vendor (Cisco, Alcatel Lucent, Aircom) specific EMS/NMS

Virtualization - Citrix XenApp 4.5/5.0/6.0

 

Databases - SQL Server, Oracle, Teradata, Informix

 

Project Process/Tools – AT&T IT Unified Process, PRISM, Agile - Target Process, Agile - Rally, Microsoft Project, Microsoft Office, Microsoft Visio, SharePoint.

 

Client - AT&T (Middletown, New Jersey) - Jul 2011 to Current (Through Tech Mahindra)
Role: System Integration in Test and Project Manager

 

·         Well versed with the Business Requirements (BR) and System Requirement (SR) documents related to OSS Planning and Engineering for service assurance projects related to GFP-Mobility (2G, 3G, LTE)

·         System Integration test of fault management (FM) and performance management (PM) solutions for LTE Network with deep understanding of interfaces between inventory, fault management and ticketing systems

·         Experience deliveries in Multi-vendor environment (Equipment Vendors/Supplier – Cisco, Ericsson, ALU), (SDLC deliverables – AT&T, IBM, Accenture, Wipro, Tech Mahindra and other companies), (Tools Providers – IBM, HP, Gambit, Ericsson, ALU etc.) managing dependencies and communications, status reporting, test process adherence, and issue resolution.

·         Performed additional duties such as writing and developing test plans, test strategies and process flows and performed software installations for code drops.

·         Test Management (Test Planning, Test Strategy, Test Estimation, Defect Management in HP ALM 11.5, Environment Management, Test Bed Creation, SCM – Build tracking, Test Execution, Test Reporting) .

·         Involved in end-to-end integration of mobility service assurance projects and assessing impacts with downstream systems related to rules based processes and trouble ticketing

·         Designed and executed comprehensive tests from requirements and specifications.
Conducted integration and system test activities on application releases including but not limited to developing test scenarios, designing test scripts, building test data, and executing tests.

·         E2E testing with Network Inventory providers, Equipment Vendors – NE Alarms, AT&T Fault Management, AT&T Ruby, AOTS Ticketing systems. UAT with the NOC users.

·         Regression, Functional, Non-Functional, System Integration testing, Data Migration, Data verification, Interface testing, Web Services testing, troubleshooting of integrated systems (Network Topology, PM KPI/Counter Collector, Correlation Engine, Alert Processor, Business Reports) forming PMOSS Mobility.

·         Strong UNIX skills to test the Linux and Solaris based systems.

·         Strong SQL skills to test Oracle, Teradata and Informix database.

·         Performance testing via data simulators perl scripts, MIMIC tool for Network performance management collector modules.

·         Performance testing of processing response time of IBM Datastage ETL tool to process continuous 1000’s of data file getting loaded into Teradata database.

·         Support for the live cut-over of the network, Vendor EMS (like OSS-RC TOR Migration) upgrades, server end-of-life, data migration.

·         Design the automation framework for automating PMOSS performance alerting testing and implemented from scratch with set of team members using Perl.

·         Support ATT release manager with the release management activities.

·         Create Defect Tracking Reports, Daily Reports, Test Summary reports.

·         Coordinate with different stake holders.

·         Managed team of 20+ senior system test engineers working on deliverables.

·         Environment - Sun Solaris, AT&T ST/Staging/Production Environments, IBM Requisite Pro, HP Quality Center 11x, Java, Unix Shell, Perl, JMS, Web Services (SOAP, WSDL), Gateways, SSH, SFTP, Gateways, AT&T Propriety software, Vendor (Cisco, Alcatel Lucent, Aircom) specific EMS/NMS and Network Elements, Teradata, Teradata SQL Assistant, Gambit Mimic SNMP Simulator, Aircom Optima, Tektronix G10 Probes, Vendor (Ericsson ENodeB, CiscoSIAD/MSN, Alcatel Lucent ENodeB, Aircom Optima) specific EMS/NMS (E/// OSS-RC, ALU SAM, Cisco ANA) and UMTS/LTE Network Elements, Oracle, Toad, Netcool Suite (Probes, Event List, Administrator), BMC Remedy.

 

 

Aircom International (Leatherhead UK) - Nov 2009 to July 2011
Role: Enterprise Quality Test Lead

 

·         Worked as Test Lead managing test related issues (environments, software, hardware); co-ordinates test activities with other work streams (Product Engineering, Development, Support, SCM, IT, Customers).

·         Complete Product Testing on all supported hardware, software and databases matrix - All Windows platform, Red Hat Linux, Sun Solaris, Oracle 9g-11g, Different Browsers.

·         Performance testing and benchmarking of reading and writing data to ASSET (RF Planning tool) Oracle database through the REST web interface using batch scripts and Python scripts.

·         Test Products - Asset (Radio Network Design), Connect (Capacity/Route planning of backhaul networks), Optima (Wireless Network Optimization)

·         Client-Server architecture, SOA, REST and Web-based wireless telecom applications.

·         Coordinate Test Management between India and UK office for Manual (functional) and Automation (Regression, Performance, Stress) testing.

·         Following the Agile/Scrum software development/test life cycle (Daily scrums, Iteration/Sprint planning and management) using the Target Process.

·         Reviewing functional specifications and creating functional and non-functional test scenarios.

·         Planning and directing activities of manual and automation software testers.

·         Understand LTE release solution Architecture, Drive Test Strategies and Silk Test Automation.

·         Prepare project cost estimation and acquire budget approval for hardware, software, resources, licenses etc.

·         Deliver the project plan to scope, timescales and budget by tracking all activities against

·         Plan and all actual costs against budget.

·         Identify and manage cost, schedule or scope changes to the projects.

·         Agree deliverables/milestones and report project progress to the management.

·         Manage team of testing engineers (team size of >15 people), prepare project plan, mitigate risks, manage project tasks, and test schedules. Provide Technical leadership to the team.

·         Responsible for ensuring Entry/Exit criteria of different product phases- Concept, Definition, Construction, Validation and Deployment.

·         Communication to senior management on release status, risk areas and issues.

·         Environment - All Windows platform, Red Hat Linux, Sun Solaris, Oracle 9g-11g, C#.Net, Delphi, web-GUI, Silk Test, SilkCentral Test Manager, Jira (Bug management), Target Process (Release management), Web Services (REST), Citrix XenApp 4.5/5.0/6.0, VM Ware EXSi 4.5, HP Load Runner

 

 

Tata Consultancy Services - Nov 1999 to Nov 2009
 

British Telecom (Ipswich UK) Feb 2009 – Nov 2009

                            Role: E2E OSS System Test and Integration
 

·         Lead team during the project transition from incumbent vendor.

·         Worked on E2E testing of the system applications integrated to fulfil Order Management System, Network Plan-and-Build, Service Delivery (Lead-to-Cash), and Service Assurance (Trouble-to-Resolve), Capacity/Threshold Management functionality of the British Telecom Operational Support Systems (OSS).

·         Followed the Agile/Scrum methodology across releases.

·         Review and Analysis of the Design, Process, Service, Solutions, Change Requests documents; Prepare Test Specifications, Test Strategy, Test Scenarios documents, and create test cases using HP Quality Center for the test management.

·         Perform System Integration Testing, Regression Testing, Cutover Testing, Deployment Testing, Live Testing, UAT testing, Post Deployment Warranty Drop Testing.

·         Lead and manage >30 members team across locations (Pune, Delhi and UK)

·         Liaise with multiple external (to the program) test teams involved in developing the system (Infosys, Tech Mahindra, Accenture, and British Telecom) or components.

·         Environment - HP Quality Center, Clarify CRM Apps, Siebel CRM Apps, Network Management Systems (NMS)/ Element Management Systems (EMS), Ethernet SMARTS, BMC Remedy, Siebel, QTP Automation

 

Qualcomm MediaFLO technology (San Diego, CA) – Jan 2008 – Jan 2009

                            Role: System Integration in Test
 

·         MediaFLO (technology for transmitting Audio, Video (MobileTV) and data to mobile devices in frequency spectrum 716-722 MHz having MPEG-2 Encoder) Installation and upgrade of server components on Red Hat Linux.

·         Configure network elements, provision real-time/non-real-time services (CNBC, ABC, other TV Channel Streams), create packages for subscription and provision functional parameters.

·         Monitor and analyze data from various network components, and manage the MediaFLO station

·         End-to-end testing of the MediaFLO system from system provisioning to content received on the handheld mobile devices.

·         Test and verify user interaction on MediaFLO device for authentication, subscription, billing transactions, requests for service license, usage tracking through 3G unicast network to MediaFLO servers and database.

·         Support MediaFLO customers (Verizon, AT&T) by reproducing field issues inside lab environment

·         Support MediaFLO device certification team with different (CDMA, WCDMA) MediaFLO OEM devices testing like Samsung Krave, Motorola, LG etc. Also test MediaFLO device UI versions.

·         Mobility and field testing to validate MediaFLO handovers.

·         Performance and Stability testing of device software/hardware

·         Environment  - Software: QXDM, QPST, VFM (Virtual FLO Mobile to run automation on many devices simultaneously), MLI (Mobile Load Injector), TestDepot (Test planner and test management tool), Extraview(Defect management tool), ASIA (Device Automation framework), Ethereal, Wireshark, Qualcomm propriety SNMP based NMS/EMS to manage Qualcomm MediaFLO network servers, HP Openview NMS solution, Perl automation.

Hardware: MediaFLO Network equipments, MediaFLO chipsets, Rhode & Schwarz and Thales Exciters, R&S Spectrum Analyser, Ramsey Shield Boxes

 

Telstra Networks - (Sydney Australia) Jan -2006 - Dec – 2007

              Role: 3G Protocols Consultant

 

·         Lead team for the Telstra Wireless Device Integration project outsource deal to 3^rd party vendor

·         Studied Telstra’s Wireless Device Integration management process, test procedures, identifies areas for improvements and submit proposal for the outsourcing deal.

·         Interoperability Testing of various Wireless devices (handsets, data cards, PDA, Modems, Integrated devices etc) for 2G/2.5G/3G Radio Frequency and 3G-application layer 3GPP conformance specifications to Telstra NextG network.

·         Test, validation and verification wireless devices in Live Model environment with 2G-GSM, 3G-HSDPA or HSUPA RF signal, on R&S CRTU-W and CMU200 Emulators, in the field to test handovers across the 2G-3G network boundaries, data session, call drops, throughput.

·         Test User Interface, Device Drivers, WAP, MMS, Email, Video calling, Packet streaming, Music Player, Download manager, Java Apps, device customization, Emergency calls.

·         Environment - Qualcomm CAIT, Qualcomm QXDM, Ericsson TEMS, Unix, DOS, FTP, RF Model Room, Apple Macintosh, R&S CRTU-W and CMU200 Emulators.

 

Aeroflex Inc (Plainview NY) - Jan 2000 - Dec 2005

Role: GSM/GPRS/EDGE/UMTS Protocol Tester

 

·         System testing of GPRS/EGPRS protocol conformance test systems

·         Protocol Conformance testing of GSM/GPRS/EGPRS/UMTS mobile phones (Sony Ericsson, Nokia, Samsung, Sagem, Qualcomm, Broadcom data card) against 3GPP Test Specifications 51.010-x and 34.123-x test cases, as required by GCF and PTCRB bodies

·         Manage 3rd party (Setcom, GmbH) for implementing 3GPP testcases for 2/2.5G/3G protocol conformance

·         Support to mobile communications devices and systems Validation Houses (i.e. Cetecom, GmbH) for conformance test cases validation

·         Prepare software build of GSM/GPRS/EGPRS conformance test cases

·         Interacting with the client for project planning, onsite-offshore coordination and reporting.

·         Work with Cetecom for GCF (European Networks 900/1800MHz) and PTCRB (North American 850/1900MHz) Certification

·         Environment – Aeroflex 6103 AIME/CT, 6113 GPRS/EDGE, 6401 AIME/CT ISHO, Windows 2000

 

 

Role: GPRS/EDGE/UMTS Test & Measurement Product Software Development

 

·         Design and Development in C# .Net of UMTS Log Analyser to view and export a log, display the decoded messages, Parameter file generator to generate UE specific parameter file, Campaign Editor to manage running sequence of testcases, System Browser components to manage Conformance Scripts, logs, Campaigns, Scenarios, parameter files.

·         Design and Development in ATL COM/DCOM, APIs for scripts to interface with GPRS lower layer functions.

·         Design and Development of Encoders/Decoders for GPRS messages.

·         Install Shield packages for the production deployment using Install Shield Professional/Developer

·         Design, development and Testing of TestController, a multi threaded application that manages the test execution of Transceiver test suites on a UMTS network emulator.

·         Design, development and testing of UMTS Transmitter/Receiver Test Scripts.

·         Design, development and testing of UMTS UE simulator for UMTS RLC functional testing.

·         Used for development - Windows 2000 Server, VC++, C, Visual Basic 6.0, VxWorks 5.4, Microsoft Visual SourceSafe, Tornado IDE 2.2, Ethereal, ATL COM, Clear Case 2000, Rational Rose 98

 

 

Education
 

B.Tech, Electrical Engineering from National Institute of Technology (NIT) Kurukshetra in year 1999